What separates someone as a leader over being just a manager — and how do you build a team that’s as strong as a suit of armor? What can a team gain by being empowered to make decisions and mistakes. Tune in for the first part of a two part conversation to hear philosophies from Dan Rood and Chris Howe, as they explore the different roads that take you to leadership. From building the right team to building leaders among teams, discover the moments that help them continue to shape, learn and grow as leaders.
Om Podcasten
The podcast where we explore the essence of customer experience, creativity, and company culture through stories from some of today’s most accomplished professionals. Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more. If you’re hungry for insightful, compelling, and often hilarious stories from all walks of business life, then we invite you to sit back, relax, and take a moment with us.
About Genesys
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.