Building a Culture of Empathy with Claude Silver (Part 1)

Claude Silver holds the second-most important position at VaynerMedia as Gary Vaynerchuk’s right-hand woman. As the Chief Heart Officer, Claude understands what it means to connect heart and hustle. The chief heart officer is in touch with the heartbeat of every single person; over 800 people across five offices. In this interview, we talk about creating a culture of empathy, the importance of self-awareness, what it means to put the human back in human resources and why you should be thinking more about cultur additions than culture “fit.” Plus a lot more. Mentioned in this episode:Think Tank conferenceGet your tickets now for the Talent Development Think Tank Conference https://tdtt.us/conference/

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The Talent Development Hot Seat podcast is a show dedicated to helping you develop the most important part of your organization – the people! Each week, Andy shares interviews with Talent Development professionals, thought leaders, and experts to share best practices, learn about the latest trends and find out what has been successful in the world of talent development. This podcast and community are designed to enable you to be successful in the world of Talent Development. If you work in Learning and Development (L&D) this is the podcast for you Be sure to check out our website and join our membership community to learn more and connect with other exceptional talent development professionals. https://tdtt.us/