Why Dealers Must Learn to Chat

In this episode of Why Dealers Must Learn to Chat, Andreas Walker from UON Global, talks about the future trends in automotive. Andreas shares his insights into the changes that are happening in automotive digital trends and how this will impact both dealers and OEM's. Andreas talks about how the more the automotive industry automates the digital process the more customers want to be treated as a human and need a human person to speak to. He speaks about how it is important to build rapport and trust and the need to chat to the customer without necessarily trying to close the sale. If you're interested in learning more about the latest digital trends watch this episode of why Dealers Must Learn to Chat or watch the full episode to get an in-depth analysis. #automotive #digital #businessimprovement

Om Podcasten

John Sinclair and Mark Palavestra provide business information, tips and ideas for people in the automotive industry. They interview senior executives to deep dive automotive business topics, with the intention of sharing automotive business ideas and automotive business reviews to help listeners grow and create a successful automotive business. With extensive senior management experience, they hope through sharing these insights they impart value to viewers in and out of the automotive industry.It includes a range of business ideas on leadership, strategy, management and hands on topics on sales, finance, marketing, advertising, social media, pr and how to run an automotive dealership. They deep dive into social media, sales techniques, business improvement and profit improvement. Topics also cover automotive repair business and sales. Should you wish to get more information or add different perspectives subscribe to the channel and leave comments. All contributions appreciated