American Express CMO Behind The Platinum and Gold Cards Reveals 'Customer First' Approach

American Express CMO, Elizabeth Rutledge, joins Brian Kelly on Talking Points. In her 25-plus years with the company, Rutledge has overseen the beloved Platinum and Gold cards, the message behind the brand's M.O., "Powerful Backing." Brian and Elizabeth discuss how Amex is committed to social impact, community building and fostering the next generation...and the story behind their collaboration with Lin-Manuel Miranda. Hosted on Acast. See acast.com/privacy for more information.

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Join Brian Kelly, The Points Guy, as he sits down with people who are changing the way we travel. Each week, you’ll get exclusive interviews from Brian with top executives in the travel industry, influencers and TPG staff. Hear insights and glean tips into your favorite loyalty programs, pick up on the latest travel trends and become a smarter and more in-tune traveler along the way. Hosted on Acast. See acast.com/privacy for more information.