Ep. 44: Using Short GIFs To Win Back Students

Sean Whitten, Senior Director of Enrollment Services at Southern Methodist University, is redefining how admission counselors handle one of the toughest parts of their job: letting go of students who choose another path. With empathy at the forefront, Sean created a clever, heartfelt tactic to celebrate the relationships built with students and families—a simple yet impactful goodbye video. Not only does this video leave a positive impression, but it’s also driving surprising results, with about 10% of students who initially withdraw deciding to come back!

Om Podcasten

Talking Tactics devotes episodes to a single tactic that moved the needle on any enrollment, engagement, or fundraising metric. The catch? The tactic had to be done with limited resources: either by a single person, a small-but-mighty team, limited time, or without a big budget. You'll learn about single tactics from idea to results, so you can try them too. Talking Tactics is hosted by Dayana Kibilds and is a proud member of the Enrollify Podcast Network.