Zooming into Agent Performance with Janelle Raney at Pathlight
TalkingHeadz is an interview format podcast featuring the movers and shakers of enterprise communications - we also have great guests. In this episode Dave and Evan discuss how contact center can better see the path, or light the path with Janelle Raney, CMO of Pathlight. Prior to her arrival at Pathlight, Raney served as Head of Product and Industry Marketing at Zoom Video Communications where she built and led the product marketing, market intelligence, analyst relations, and ...