High Performing in Hospitality with General Manager Rebecca Thorn | Hotel Indigo, Tokyo Shibuya

"I have a voice and it can be loud, so for me I have this responsibility to use that voice for to pave the way for other people" - Rebecca Thorn, General Manager at Hotel Indigo Tokyo Shibuya. Rebecca, a hospitality industry expert & general manager at Hotel Indigo Tokyo Shibuya, joins us on Tall Poppy Talk to share her journey from New Zealand to Fiji to Australia and now Japan, discussing the cultural nuances of hospitality, her leadership style, and the importance of creating unique guest experiences that reflect local culture. She emphasizes the significance of teamwork, diversity, and the emotional connections formed through hospitality. Emphasizing the importance of empowerment, mentorship, and diversity - Rebecca discusses the challenges of building a hotel from scratch, navigating tall poppy syndrome, and the significance of supporting others in their careers. Lots of really cool industry insights & inspiring moments, a big thank you to Rebecca! Listen to the full interview on Spotify, iHeart Radio, or Apple Podcasts. #hospitality #tokyo #shibuya #general #manager #industry #expert #hotel #newzealand #aotearoa #podcast #mentalperformance #tallpoppytalk #mentalhealthmatters #quote #fyp

Om Podcasten

Tall Poppy Syndrome, it's a social phenomenon, we all know, but don't often unpack. Kia ora, my name is Grace Lewis and I am on a mission to change the conversation around tall poppy syndrome. By focusing on the positives, rather than weaponising people's success, we can grow more Tall Poppies and fuel a culture that is based on genuine celebration of people's achievements. Join me as I interview legendary people who are [tall poppies] in their field, about their experience - & the lessons they've learned along the way.