Technology’s Role In Applying A Coherent CX Strategy

In this week’s episode, we chat with Alex Hunter about customer experiences, service culture, the marriage of offline and online experiences, and how technology can help brands create unforgettable experiences and evoke genuine emotions for their customers to drive loyalty.    If you would rather watch the latest episode of our podcast, head on to our Tech Reimagined YouTube channel. 

Om Podcasten

Tech Reimagined gathers industry experts and passionate technology personalities to discuss the things they love and hate about industries that we all have to deal with every day. Together we explore how technology will be able to reimagine the relationship between people and the businesses that provide products and services. Our experts will share their advice for listeners who dream of one day having the same kind of job they do, and how they got to where they are today.