Cultivating Resilience and Trust with AI, Data, and Leadership at Scale
How do leading CIOs drive innovation, resilience, and trust amid volatility? In today’s episode of Technovation, we feature a panel from our Metis Strategy Summit held on May 13, 2025 moderated by Peter High. The topic was Cultivating Resilience and Trust in Uncertain Times and the executives who joined the discussion were Cindy Hoots, Chief Information Officer of AstraZeneca, Rahul Jalali, Chief Information Officer of Union Pacific, and Ather Williams III, Head of Strategy, Digital, Innovation, & Enterprise Payments at Wells Fargo. Each shares frontline perspectives on navigating disruption from economic uncertainty and shifting supply chains to generative AI and regulatory complexity. Together, they unpack how their organizations are leveraging digital platforms, data, and cross-functional leadership to respond to instability and build enduring trust with customers, regulators, and employees. Key topics include: Enterprise strategies for managing geopolitical risk and supply chain volatility AI governance, digital ethics, and human-in-the-loop practices Customer-centric IT operating models and adaptive transformation Talent, training, and leadership in a next-gen digital environment