15. Services Portfolio Offers

In this episode, Thomas Lah interviews Jodie Paxton, Director of Google Cloud Customer Care Offer and Operations about all things concerning service portfolio offers. Including the road to a consumption-based pricing model, the moving of portfolio offers from complexity to simplicity and the role of customer success throughout.

Om Podcasten

Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.