PPI #11: Difficult Conversations Made Easy
Do you find yourself shying away from difficult conversations? I really struggled with them in the early part of my career, especially as a CEO, telling the team about bad news, or when performance wasn't as great as I would like it to be. After reading a lot and learning from those around me I started to see that there were 4 types of conversation people shy away from - and in this episode I'll provide you with the tools and techniques you need to navigate them effectively.