Intercom Co-Founder on AI Autonomy, Adapting Dev to LLMs and what AI Native means: Insights from Des Traynor

In this enlightening episode of the AI Native Dev podcast, Des shares invaluable insights into the strategic decisions and challenges faced along the way of Intercom's AI journey, highlighting the pivotal moments that shaped Intercom's AI-first approach. The discussion delves into the evolution from AI-assisted tools to autonomous AI agents, organizational changes, and the future of AI-powered customer support. Des also emphasizes the importance of up-to-date knowledge bases and disciplined a...

Om Podcasten

Welcome to The AI Native Developer, hosted by Guy Podjarny and Simon Maple. Join us as we explore and help shape the future of software development through the lens of AI. In this new paradigm of AI Native Software Development, we delve into how AI is transforming the way we build software, from tools and practices to the very structure of development teams.Our target audience includes developers and development leaders eager to stay ahead of the curve. If you're passionate about the future of software development and curious about how to leverage AI to build effective teams and groundbreaking software, this podcast is for you.Each week, we bring you insights into the latest AI tools and best practices, keeping you up-to-date with the cutting-edge advancements in the industry. Additionally, every two weeks, we present deep dives with experts and leaders in the AI and software development space, offering a glimpse into the future of AI development.Tune in to discover how AI will revolutionize your workflows, roles, and organizations. Get inspired by the latest tools and best practices, and prepare to be part of the next generation of software development.