Dial A for AI: Charter Boosts Customer Service with AI - Ep. 95

Charter Communications is working to make customer service smarter even before an operator picks up the phone. Charter Communications, also known as Spectrum, is using AI to improve their customer service and process data more intelligently. Senior Director of Wireless Engineering Jared Ritter took a break from his presentations at GTC Santa Clara to talk to AI Podcast host Noah Kravitz about Charter’s perspective on customer relations.

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Explore how the latest technologies are shaping our world, from groundbreaking discoveries to transformative sustainability efforts. The NVIDIA AI Podcast shines a light on the stories and solutions behind the most innovative changes, helping to inspire and educate listeners. Every week, we’ll bring you another tale, another 30-minute interview, as we build a real-time oral history of AI that’s already garnered nearly 6.5 million listens and been acclaimed as one of the best AI and machine learning podcasts. Listen in and get inspired. More information: https://ai-podcast.nvidia.com/