Dial A for AI: Charter Boosts Customer Service with AI - Ep. 95

Charter Communications is working to make customer service smarter even before an operator picks up the phone. Charter Communications, also known as Spectrum, is using AI to improve their customer service and process data more intelligently. Senior Director of Wireless Engineering Jared Ritter took a break from his presentations at GTC Santa Clara to talk to AI Podcast host Noah Kravitz about Charter’s perspective on customer relations.

Om Podcasten

One person, one interview, one story. Join us as we explore the impact of AI on our world, one amazing person at a time -- from the wildlife biologist tracking endangered rhinos across the savannah here on Earth to astrophysicists analyzing 10 billion-year-old starlight in distant galaxies to the Walmart data scientist grappling with the hundreds of millions of parameters lurking in the retailer’s supply chain. Every two weeks, we’ll bring you another tale, another 25-minute interview, as we build a real-time oral history of AI that’s already garnered nearly 3.4 million listens and been acclaimed as one of the best AI and machine learning podcasts. Listen in and get inspired. https://blogs.nvidia.com/ai-podcast/