Golden Moments: Elevating & Nurturing Client Relationships with Maternity and Newborn Photographer Kellie Golden
Today’s guest is perhaps the most sought after maternity, newborn, and baby photographer in the Midwest… And for good reason! Kellie Golden has mastered not only photography but also the business systems and special touches that keep her clients coming back time and again. It’s no wonder she has photographed over a thousand babies during her career!In today’s episode, Kellie and I discuss how she has built her reputation and what it takes to be successful as a full-time maternity photographer. We cover everything from designing an intentional business model, to navigating client relationships, to prioritizing self-care and avoiding burnout. Whether you’re a new or seasoned photographer, Kellie offers invaluable advice on working with the smallest clients and foraging your way in the industry!What’s in this episode:[02:15] Kellie’s background and how she found the maternity/newborn niche[07:10] The details of Kellie’s current business model, packages, and software[10:57] What the customer journey looks like including workflow and special touches[16:29] Setting boundaries, navigating difficult situations, and developing client relationships[20:17] Prioritizing self-care, mental health, and continuing to pursue personal projects[23:08] Pricing your services to be able to outsource work and hire an editorTune in to this episode to learn how you can stand out as a luxury photographer.For full show notes, resources, links and to download the transcript, visit our website: https://themilkyway.ca/golden-moments-elevating-nurturing-client-relationships-with-maternity-and-newborn-photographer-kellie-golden/Grab your spot for the 2024 Online Newborn Retreat, starting on Jan 24, 2024!