Conversational AI with Andrew Freed

Conversational AI is the topic of this episode where Jerry Cuomo is joined by Andrew Freed, author of Conversational AI –Chatbots that work.Today’s chatbots have come a long way. They can handle complex requirements of larger organizations like banks, insurance companies and telcos… Specifically today’s chatbots are now AI-powered. This enhances their ability to understand human language and perform more complex tasks and transactions. In relation to chatbots, this branch of artificial intelligence is called conversational AI.During the episode you will hear Andrew and Jerry discuss the art of designing, developing, and deploying human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. Connect with Jerry on LinkedIn here. And Jerry’s Digital Twin (DJ) here.   Here is a link to Andrew’s book – Conversational AI: Chatbots that work. With Discount code: FREEDPCAlso buy the Paperback of Art of Automation here.Buy a signed copy of Paperback Book here.Royalties from Art of Automation book are donated to the American Cancer Society.

Om Podcasten

Join Jerry Cuomo, IBM Fellow and tech innovator, on Wild Ducks, a podcast that provides a personal and behind-the-scenes look at emerging tech trends, including AI, cybersecurity, quantum computing, and blockchain. Inspired by Thomas J. Watson Jr.'s wild duck analogy, this podcast celebrates unconventional thinkers who challenge the status quo. Enjoy a mix of expert interviews and engaging fictional guests as they explore how these technologies transform industries and empower individuals. Subscribe now to stay ahead with cutting-edge innovations. See you on the tech side!