How to Recover When You've Let a Colleague Down

This episode of The Leader’s Kitbag is a little different.  It’s a direct response to a brilliant question I received from Suma on TikTok about accountability, specifically, what to do when things fall through the cracks and your colleagues perceive you as not being accountable.  In this episode, you’ll learn:  What accountability really means, and why it’s about everything we do The power of a genuine, no-excuses apology Why context matters, and how to offer it without deflecting How to ask what I can do to fix this, and really mean it The critical step we often skip: learning and adapting  Whether you've been in this situation before or want to be ready for when it inevitably happens, this episode is packed with practical tips you can use immediately.  If this episode resonated with you, you’ll love my Leader’s Kitbag email series.  Each week, I’ll send you one high-impact leadership insight, along with tools, tips, and strategies to help you lead with confidence and clarity.  There’s no spam, just proven tactics and insight to help you be a great leader.  Join The Leaders Kitbag email community here and get practical leadership support delivered straight to your inbox.  Until next time, lead on. 

Om Podcasten

The Leader’s Kitbag is the podcast that reveals what it really takes to lead and scale successfully—whether you’re growing a company, a business unit, or a team inside a larger organisation. Hosted by leadership expert Ben Morton, the show blends practical tips with deep insights through three distinct formats: #1. Leading the Scale-Up – Candid, long-form interviews with CEOs, founders, senior leaders, and authors who’ve faced the real challenges of scaling. These episodes dive into the key decisions, hard-earned lessons, and people-first strategies that made the biggest difference. #2. Leader’s Kitbag Episodes – Short, solo episodes (just 6 minutes) with Ben, sharing no-nonsense leadership and management advice you can apply immediately. #3. Shorts – High-impact clips from interviews past and present—including Leading the Scale-Up and the archive of The Ben Morton Leadership Podcast—designed to give you insight and inspiration in under 3 minutes. At the heart of every episode is the belief that great businesses are built by great people—and that human connection is the true currency of leadership. If you're looking for honest conversations, actionable tools, and a clearer path to leadership success, this is your kitbag for the journey.