Meredith Bell | How to Be a Better Listener

Welcome to season four and episode 65 of the show! Today I’m joined by Meredith Bell who is the co-founder and President of Performance Support Systems, a global software company providing assessment and development tools for the workplace. Meredith is an expert in leader and team communications, the author of two books, and the host of the Strong for Performance podcast. She’s spent the past 30 years working to create products and books that help people master communication skills. Alongside this, she has a deep understanding of what organisations can do to ensure that the knowledge imparted during workplace learning and development programs stick – tactics that we can also apply ourselves to ensure that what we hear on a podcast gets applied!Before we get into the episode, let me share an offer with you. I’m giving away complimentary access to my online Weekly Planning Protocol course.In order to access the course, simply leave a review of the show on Apple Podcasts and email a screenshot of the review to me at chat@ben-morton.com and we’ll get your access details sent across to you. As it’s not always obvious how to do this, we’ve included a link to the show in the show notes: simply click on the link, scroll down and you’ll see a leave a review button.Let’s get back to this episode in which we delve deep into the incredibly important, but little practiced skill of listening for us as leaders. I really enjoyed my conversation with Meredith, whilst also feeling somewhat pressured to ensure I was really listening to what she was saying.  Links Mentioned:Meredith’s Website: https://growstrongleaders.com Meredith’s latest book, Connect With Your team: https://amzn.to/3eThw5Z  Review the Ben Morton Leadership Podcast on Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-ben-morton-leadership-podcast/id1525858260

Om Podcasten

The Leader’s Kitbag is the podcast that reveals what it really takes to lead and scale successfully—whether you’re growing a company, a business unit, or a team inside a larger organisation. Hosted by leadership expert Ben Morton, the show blends practical tips with deep insights through three distinct formats: #1. Leading the Scale-Up – Candid, long-form interviews with CEOs, founders, senior leaders, and authors who’ve faced the real challenges of scaling. These episodes dive into the key decisions, hard-earned lessons, and people-first strategies that made the biggest difference. #2. Leader’s Kitbag Episodes – Short, solo episodes (just 6 minutes) with Ben, sharing no-nonsense leadership and management advice you can apply immediately. #3. Shorts – High-impact clips from interviews past and present—including Leading the Scale-Up and the archive of The Ben Morton Leadership Podcast—designed to give you insight and inspiration in under 3 minutes. At the heart of every episode is the belief that great businesses are built by great people—and that human connection is the true currency of leadership. If you're looking for honest conversations, actionable tools, and a clearer path to leadership success, this is your kitbag for the journey.