4. Questions or Answers

I am so excited about today’s episode. Why? Because I love questions. I love asking them, being asked them, evaluating them, and looking for new ones. Innovative approaches are all about asking questions. As a “what if” personality type, questions are my jam. I also have an awesome freebie to go along with this. I talk about my ENTP personality type. My favorite book A More Beautiful Question, and how actionable questions can be used in business. I talk about the right approach to questioning and going from “why” to “what if” to “how.” I talk about questionstorming and how this can help you find innovative questions that lead to innovative answers in your business. Questions are a great tool to think outside the box and come up with business changing answers. Show Notes [01:48] I am an ENTP which means I'm extroverted, intuitive, thinking, and perceiving. Stats say that between 1% and 3% of the female population is this personality type. [02:26] In MBTI, all of the types have a title to help describe them. The ENTP is known as "the visionary" or "the inventor." [02:33] My strength is understanding the world around me almost immediately, absorbing ideas, and turning possibilities into ideas. [02:48] ENTPs are great at solving problems in unique ways and asking "what if." [03:09] I also have a love of finding the right answer, and I've always been a straight-A student. [03:26] When it comes to brain training what is better? Questions or answers? and Why? [03:33] A More Beautiful Question by Warren Berger is my favorite book. [04:54] A beautiful question is an ambitious yet actionable question that shifts the way we think about something. [06:09] Innovations that came out of beautiful questions include Airbnb, the Cheetah prosthetic leg, Kodak film, Wite-Out, and microwaves. [06:15] The right approach to questioning is to go from Why? to What if? to How? [06:33] Why questions are your big overarching questions. This is where you start from. This is passion and the core of what you do. [07:20] Why do we have to wait for the picture? Is a question that was asked by the daughter of Kodak's founder. [08:09] People who asked these questions change the world. And you can to with a little bit of brain training. [08:20] Our brains are built on habits and rules of thumb which the subconscious uses to make decisions. [08:53] The more habits you let your subconscious brain get used to, the less reason it has to stop and give your conscious brain something to work on – allowing it to be more and more complacent. [09:18] I'm going to ask you a few questions about your morning routine… [10:07] These questions refer to places where your subconscious brain has taken over the process. [10:19] Train your questioning muscle with these simple tasks of putting your makeup on with your nondominant hand or taking a different route to work. Change things up and force your brain to pay attention. [11:26] How our brains store and retrieve information. [11:39] The Political Mind: A Cognitive Scientist's Guide to Your Brain and Its Politics and the blue square example. [14:19] What does this have to do with business? [14:57] Brainstorming is taking ideas off the surface but not really digging in. [15:14] To help clients approach problems and think about things from different angles, I recommend the activities from Thinkertoys: A Handbook of Creative-Thinking Techniques. [15:39] Questionstorming is an easy thing to try. The goal is to ask as many questions as possible. [16:37] An example of questionstorming. [18:28] Asking “what if” questions and taking the problem on as your own to shift your thinking. [18:37] Pandora asked “what if” we could map the DNA of music? [18:44] The brainy business “why” question is: Why is behavioral economics a best-kept secret? [18:49] What if I show people why it matters? What if I tell people how it works? [20:31] Becoming a better questioner and linking distant connections. [20:52] The final piece is the “how” question. Keep asking “how” until you get to the final piece that sticks. The trick is to fail and fail often. [22:00] Solving problems means knowing what questions to ask. [23:33] Don't let your fear of finding the perfect question keep you from getting to the right answer. [23:50] It takes many questions to find the path to an answer. Start asking as many questions as you can. [25:14] Helping organizations to ask better questions and look at things in a new way is probably my favorite thing to do.   Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. Links and Resources: A More Beautiful Question Unlocking the Secrets of the Brain Filene Research Institute The Political Mind: A Cognitive Scientist's Guide to Your Brain and Its Politics Thinkertoys: A Handbook of Creative-Thinking Techniques E.E. Cummings John Tukey Melina@TheBrainyBusiness.com   Send an email to Melina@TheBrainyBusiness.com and reference episode 4 Questions and Answers to be one of the first three people to get a free strategy session.

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Consumers are weird. They don't do what they say they will do and don't act how we think they "should." Enter Melina Palmer, a sales conversion expert with a personal mission to make your business more effective and brain friendly. In this podcast, Melina will take the complex concepts of behavioral economics (the study and science of why people buy - or not) and provide simple, actionable tips you can apply right away in your business. Whether you're a small business or thriving corporation, Melina's tips can help your business increase sales and get more customers.