275. Boosting your customer experience | Nicole of Let Nicole Help
In this episode I’m chatting with my friend Nicole, who helps a lot of people with their 17hats CRM, but also with other aspects of the customer experience. I’ve said this before, but the more I do balloons the more I think that balloons are about 20% of the equation and the rest is how you run your business. So we chat about some ways to give your customers a good experience, like: How to become known to prospective customers in the first place Using your leads’ own words Ways to help yourself get solid leads Ways to nurture your leads & stay top of mind Elevating their experience while fulfilling the service Making yourself look professional in the way you collect info from your customers How to take care of your customers after the job How all of these things come full circle Then as we wrap up, we focus in on three specific actions that you can take to get a jump on improving your customer experience today. And in the UGlu Hotline, hear a good tip for site visits! RESOURCES MENTIONED: 17hats (get 50% off your 1st year) Balloon Suite Havin' A Party Wholesale (save 5% with code BRIGHT) UGlu by Pro Tapes (save 5% at Havin’ A Party with code BRIGHT) Call into the UGlu Hotline to ask a question or leave advice! (262) 221-8514 PremiumConwin NEW! 2025 Bright Balloon Business Planner ALOFT (save $10 with code BRIGHT) ballooncoach.com | Balloon Boss Mastermind & Summit 5-day Customer Experience Email Course | @letnicolehelp Car sickness glasses (they worked!) - - - - Get bonus episodes 50 Ideas for Email Marketing | Join the Bright Balloon email list Freeform Freedom | More courses @thebrightballoon The Bright Balloon on YouTube