Ep32: Navigating Changes in Consumer Behavior During COVID-19 with Shane Pounder of FLIPP

In this episode I am talking with Shane Pounder of FLIPP. His unique experience in engineering, lean six sigma and operations have strengthened his role as the VP of Operations and Marketing at Flipp.com. Our conversation is centered around how FLIPP navigated the changes in consumer behavior during the COVID 19 pandemic. Key points: Capacity building journey of FLIPP from start up to present Stages on consumer behavior changes during COVID-19 How the FLIPP maneuvered through the crisis Always find a way to add value to your customer Mentions: Website: https://corp.flipp.com/about-us Shane LinkedIn: https://www.linkedin.com/in/shanepounder Download the Flipp App on Google Play and in the Apple Store Flipp Instagram: https://www.instagram.com/getflipp

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Viola Welang is a champion for small business success and this podcast is dedicated to providing you with the foundation of what you need to create and run a successful business. As a business strategist Viola helps businesses exceed their goals. Her clients triple their revenue, increase their bottom line by up to 60%, improve productivity through efficient systems and ultimately have a better work-life balance. Her experience spans different industries including - information technology, AV, environmental waste construction, design, business services, government contracting, ecommerce, retail and non-profits. The entrepreneurial journal is so rewarding, however it can also be challenging and overwhelming; it doesn’t have to be like that and I want to help you achieve your vision without the headache. In this podcast I will give you the scoop on creating a solid foundation to run and scale your business; welcome the business essentials.