#052 Enhancing The Guest Experience With Digital Guest Books

How can you enhance the guest experience to keep them coming back for more without adding to the hosts' list of things to do? This can be achieved with automated guest onboarding and farewells that lead to satisfied guests who want to leave raving reviews and tell all their friends about your short-stay accommodation. These examples of best practices, using Digital Guest Books, are no longer just nice-to-do but are rapidly becoming expected by customers. So it's time to embrace new technology and join the pack leaders to promote your glamping business or unique accommodation. In this episode, Andy McNulty from TouchStay shows us how. To read more about Digital Guest Books - What they are and how you can set one up easily, click here for the blog https://www.inspiredcoursesvip.com/blog/guest-welcome-packs-digital-guestbooks-guest-experience-ideas  This episode is brought to you by the Glamping Academy and the Start Up And Grow Club www.glamping.academy   www.inspiredcourses.com/club 

Om Podcasten

The Business of Glamping and Unique Holiday Rentals, with Sarah Riley, covers exactly what it takes to build a successful vacation rental in the luxury camping and hospitality industry. With masterclasses, advice, interviews and inspirations to give you ideas and business tips to help you invest, plan and build your holiday retreat sites. This includes treehouses, canvas tents, geodesic domes, safari tents, yurts, architecturally designed structures, pods, tiny homes and everything in between, involving the experience-focused glamping business marketplace. In fact, in this niche serviced accommodation industry, the only limit is your imagination! Sarah Riley is the Founder of The Glamping Academy with Inspired Courses and Inspired Camping and has been a key figure in this industry since 2010. Visit https://www.inspiredcoursesvip.com/masterclasses for further support, advice and training and https://inspiredcamping.com/podcast for the episode show notes and The Glamping Academy here http://glamping.academy/