The Business of Healthcare Podcast, Episode 42: The Age of Healthcare Consumerism

Ken Robbins, CEO and founder of Response Mine Health, joins host Dr. Bob Kaiser for a discussion about what customer-focused healthcare looks like in an environment where patients play a much more active role in purchasing and consuming the healthcare services they receive.  They also discuss what healthcare providers can do to make the transition.

Om Podcasten

The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.