When two become 2degrees - managing a major systems merge
In this sponsored episode, 2degrees chief technology and information officer Stephen Kurzeja talks about the intricate process of merging the systems of two large telecommunications companies: 2degrees and Vocus. Kurzeja shares the thought process behind choosing what to keep and what to retire, where to add new products, and where to reign it in. He discusses company culture, AI and maintaining a laser focus on customer experience during such massive transitions. Plus, ComCom's call for better coverage maps and Australia's mulling of mandatory AI guardrails. The Business of Tech is sponsored by 2degrees for Business. Reading listSee omnystudio.com/listener for privacy information.