S5 E1: You are the manager – You set the quality [Live episode]

Series 5 of the care exchange has launched with a special live episode chatting to James Bullion from the Care Quality Commission (CQC). James covers many different topics including talking about his role as Chief Inspector of Adult Social Care and Integrated Care at the CQC. Listen as he speaks about the CQC’s plans for making improvements, how it is important to learn from things going wrong and how to ensure consistency. Resources The Workforce Strategy for Adult Social Care Local authority assessment reports - CQC Go Online: Inspection Toolkit

Om Podcasten

The Care Exchange is a new podcast series for managers in social care hosted by Skills for Care Locality Managers Pia Rathje-Burton and Wendy Williams. We’ll be sharing experiences from other managers in social care, providing a place where managers can listen to other managers, feel less isolated and pick-up some good ideas to support them in their own role.