How To Deal With Delays, Disruptions and Eruptions

Supply chain disruptions are rampant, shipping costs have skyrocketed, inflation is on the rise, delivery dates keep being extended, and nerves are frayed.As the pandemic continues to upend the design business, how do you handle the frustrations and disappointment of clients, vendors, staff, artisans, and colleagues? Four industry veterans—designer Frank Ponterio, furniture executive Alex Shuford III, vintage dealer Margaret Schwartz, and fabric and rug company head Chad Stark—talk about how to deliver bad news without undermining trust; why clarity, communication, and patience are crucial; and what they foresee for the year ahead. Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

Hosted by beloved design-insider Michael Boodro, The Chairish Podcast looks behind the glamour of the interior design industry at a time when all aspects of the business, from sourcing to marketing to client communication to underlying business models are undergoing rapid disruption. Drawing on experience and insights from today’s top practitioners, including leading designers, architects and manufacturers, this podcast is an essential tool for interior design professionals. Hosted on Acast. See acast.com/privacy for more information.