Difficult Conversations & Staff Performance Management
When 1/3 of people report that they have conflict at work and knowing that people leave their manager, not the business, then the responsibility to resolve conflict becomes essential. ----------------------------------------------------------- If you want to receive monthly advice, ideas and recommendations that will help you gain a commercial edge and get ahead, why not join our exclusive newsletter: https://zcmp.eu/e6AM ----------------------------------------------------------- Richard Saundry is an academic and has been studying what works when it comes to resolving conflict through the skills of difficult conversations. We discuss creating high trust teams, the importance of listening and being prepared for the reaction of your colleague. Professor Richard Saundry is the UKs leading academic authority on the management of discipline, grievance and workplace conflict. He has held posts at the University of Westminster and the Universities of Leeds, Sheffield, Central Lancashire and Plymouth. He is an author of 'Managing Employment Relations', the core CIPD text for Employee Relations. His work has been published in a wide range of leading international academic journals. His current work focuses on developing managerial capability and he has spearheaded the development of innovative online training interventions as part of the Skilled Managers programme, led by the University of Westminster and funded by the Economic and Social Research Council (ESRC). Richard has worked particularly closely with the Advisory, Conciliation and Arbitration Service (ACAS) over the last ten years to shape policy and identify and evaluate innovative practice. ----------------------------------------------------------- -Foxleigh Commercial Website: https://foxleigh.net/ -Chris Webber's LinkedIn: https://www.linkedin.com/in/chris-webber-uk -Richard Saundry LinkedIn: https://www.linkedin.com/in/richard-saundry-4214282a/