210. Tripling Your Social Media Engagement w/ Kate Bradley Chernis

Can you imagine doubling or tripling engagement on your social media? Maybe it’s not as hard as you think. Take it from somebody whose operations have had an average of 180-240% increase in engagement for customers, boasts a 98% sales conversions and even reigned in an unfathomable 12,000% increase for the likes of monster personality, Gary Vaynerchuk. Hear our conversation with Kate Bradley Chernis, CEO at Lately.ai:How to create fans and evangelists out of customersWhat a 98% sales conversion rate leader doesHow AI can save you time and moneyWho can benefit from AI in their social media  More information about Kate Bradley Chernis and today’s topics:LinkedIn Profile: https://www.linkedin.com/in/katebradley/ Company Website: https://www.lately.ai/ Other Relevant Links: Kate Bradley Chernis on Twitter, Lately.ai, Lauren Turow on LinkedIn, Southwest Airlines  Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.

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Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.