62. The 6 Layers of Learning: Bloom's Taxonomy w/ Ethan Beute

Because you're listening to this podcast, I can make one pretty good guess about you… You’re a learner. You intentionally seek out information, meaning that you actively learn as a regular part of your life.

I'll go out on another limb and say that in your week to week — at work, at home, or somewhere else — you’re probably also in a teaching role. In other words, you’re both a learner and a teacher. (To my mind, this is also called leadership.) I've got something fabulous for you in this episode that I think you’re going to enjoy as much as I have. It's called Bloom's Taxonomy. 

My name is Ethan Beute, the Chief Evangelist at BombBomb, coauthor of Rehumanize Your Business, the host of The Customer Experience Podcast, and the cohost of the CX series on the B2B Growth Show. In this episode, I’ll be sharing my love for learning and how Bloom’s Taxonomy can deepen your understanding of how and why we know what we know.

What I talk about:

  • How I first became aware of Bloom’s Taxonomy
  • A brief history and overview of how the taxonomy has evolved
  • What the 6 layers of learning are
  • Why Bloom’s Taxonomy matters in your day-to-day

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Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.