Chris Jones, Director of CS, EMEA at Enboarder - Remote Customer Onboarding

In this Podcast our host Anika Zubair chats with Chris Jones, Director of Customer Success at Enboarder, an experience driven onboarding platform, about Remote Customer Onboarding. Chris has worked in Customer Success for 6 years, having worked with both small to medium sized businesses, through to global corporations rolling out SaaS solutions. Chris has been involved in developing a Customer Success team at LinkedIn, as well as building and growing a team in the fast growing startup that is Enboarder.Tech companies have started to onboard new customers remotely. For some companies this is something that has never been done before and for others it was a natural transition. But now after months of remote onboarding is your method working? Are you able to keep your customers engaged? And can you deliver a successful onboarding experience remotely?Podcast enquiries: sofia@planhat.com

Om Podcasten

At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com