Efficiency and Effectiveness of the Customer Success Manager with Peter Armaly

In this episode, Allison Pickens (COO, Gainsight) sits down with Peter Armaly (Senior Director of Customer Success Business Advisory Services, Oracle) to discuss his experience in helping to build Oracle's customer success team, how CSMs can become more efficient, and how to drive effectiveness through process.

Om Podcasten

Featuring: * Recordings from Pulse events * The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.