Focusing on Product Experience to Drive Customer Success

In this episode, Allison Pickens (Chief Customer Officer, Gainsight) sits down with Mickey Alon, Chief Executive Officer, and Founder at Aptrinsic to discuss why a product experience focused approach to customer success is necessary to future-proof your endeavors

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Featuring: * Recordings from Pulse events * The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.