Conversational AI Purpose Built for Marketing Automation | Anu Shukla, Botco.ai
In this episode we sit with Anu Shukla, Co-founder and Executive Chairman of Botco.ai. Botco.ai is a conversational marketing platform, enabling meaningful and intelligent conversations between businesses and their customers. Leveraging conversational AI, its platform, optimizes marketing performance by enabling businesses to create personalized experiences. Anu is a serial entrepreneur with 20 years of high-tech industry experience with multiple exits under her belt. She also founded Rubric, a software company that pioneered the enterprise marketing automation systems innovation that empowered teams to collaborate, plan, execute, manage, and measure marketing campaigns. She shares with us her approach to building solutions around specific problems, how to utilize customer relationships and public information to build foundational data sets for AI companies, and experience building multiple types of software and AI0-based companies. If your company is looking to scale its AI initiatives, head over to Tesoro AI (www.tesoroai.com). We are experts in AI strategy, staff augmentation, and AI product development. 01:07 - Anu’s entrepreneurial career before starting Botco.ai and how she became one of the pioneers of marketing automation 06:53 - How Anu thinks about building a business that can be acquired vs building a team to solve a distinct problem 08:56 - How Anu approached the marketing automation problem and their solution 17:00 - Breaking down the interaction between user and the Botco.ai product 21:13 - How Botco.ai is differentiated from other conversational AI tools 25:21 - Understanding how Botco.ai’s customer relationships helped build the data behind their product 27:11 - Anu’s advice on how early stage companies can work with companies for valuable data sets or find solid alternatives 29:53 - Understanding the metrics enterprises wanted to see to drive the sale 36:12 - The differences between building a traditional software company vs an “AI company” 38:25 - Fundraising for a software company vs an AI company 39:10 - How to get in contact with Anu and the Botco.ai team