Building a CS Ops Function Around Clean Data and Automations with Michael Bojanski of Learn to Win | Episode 016
Join us for a compelling discussion with Michael Bojanski, Director of Customer Success Operations and Support at Learn to Win and recent winner at the Customer Success Excellence Awards. Michael’s insights draw from a diverse career journey, ranging from pre-med study abroad and an MBA, to Amazon fulfillment centers and various Operations & Marketing roles. In our chat, Michael provides a comprehensive view on the ins and outs of implementing client success motions and automating proces...