Humanizing Digital CS and Personal Branding with Bob Mathers | Episode 069
In this episode of the Digital CX podcast, Alex Turkovic chats with Bob Mathers about personal branding on LinkedIn, the balance between human interaction and digital communication, and other strategies for customer success. They explore how storytelling, authenticity, and thoughtful use of technology can enhance customer experiences and build trust, both in professional relationships and personal brands. Chapters: 04:48 - The power of selfies and personal connection06:51 - Bob’s Growth Mixta...