Operating Digitally in an On-Prem Environment with Stacie Chaney of | Episode 008
There is a small but mighty bunch of customer success leaders who are tasked with operating a Digital Customer Success program within the confines of an on-prem software product - and Stacie Chaney of VMware and I happen to be two of them! So of course we talk about that in this episode and Stacie provides some amazing insight and tactics from her own DCS practice that have very real and practical implications now. Stacie also discusses her background in Marketing and how well it translates...