The Power of Hyper-Personalized Content for Customer Success with Nik Mijic of Matik | Episode 043
Nik Mijic, co-founder of Matik comes to us this week with not only a fascinating back-story, but some great CS-related content as we discuss a wide variety of very timely and important topics. In this episode, we talk about: How Matik automates the creation of content with personalized data, primarily for CS and SalesThe current state of the ‘digital business review’A good understanding of your data is needed for a quality DBRSending out one-pagers based on usage milestones or monthly ...