Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059
Eric Mistry (Strategy & Shared Services Operations Manager at Contentsquare) has a very unique background and set of skills in education that afford him a fascinating perspective on the customer experience. Eric joins Alex to discuss the evolving use of AI in the workplace, the importance of connecting cross-functional dots, and the future of customer education and digital customer success. Topics in this Episode: 03:00 - From swim coach to software05:19 - Higher education and acade...