Aligning People, Processes, and Technology: A Customer-Centric Approach with Founder Jeff Oskin | Ep 941
Send us a text In this episode of The Digital Executive, host Brian Thomas interviews Jeff Oskin, a high-tech industry leader and seasoned entrepreneur, about aligning the critical pillars of people, processes, and technology to drive customer experience and business success. Jeff shares insights on how his company, NewLogiq, uses journey mapping and AI-driven strategies to enhance customer interactions and streamline operations. He dives into real-world examples of helping businesses thrive...