Message Me

This week Ciaran talks with Joshua March, the founder and CEO of Conversocial. We discuss Joshua's soon to be released new book called "Message Me. The Future of Customer Service in the Era of Social Messaging and Artificial Intelligence" We discuss the role of bots and AI in providing customer service and discuss how these new and developing technologies will impact on the future.

Om Podcasten

An advert free, Weekly digital marketing podcast with listeners in over 180 countries worldwide, The Digital Marketing Podcast combines interviews with global experts, together with the latest news, tools, strategies and techniques to give your digital marketing the edge. Perfect for your daily commute, the podcast aims to be both entertaining and informative. Produced by Target Internet and hosted by Digital Marketing and E-commerce Expert, Ciaran Rogers and Award Winning Author and Speaker, Daniel Rowles. Find out more at TargetInternet.com