Digital Experience Monitoring (Lifeguard IT Recast)
*** Recast from the Lifeguard IT Podcast ***Digital experience monitoring solutions empower IT with data and analytics to understand the intersection between end users and technology. With this knowledge, IT can act to better align technology to user need, solve problems proactively, quantify the business value of new technology investments, address the root cause of performance issues, and boost end-user experience. In this episode, we interview Ryan Purvis, CIO of HiLo Maritime Risk Management about how he's used and found value in SysTrack as a digital experience monitoring tool. Get full access to Valuu Makers at valuumakers.substack.com/subscribe