29. Intercom, and Architecting a Company on Jobs to Be Done

Continuing our focus on Jobs to Be Done, Derek is joined by Intercom Co-founder and Chief Strategy Officer Des Traynor, to discuss how Intercom's model was built from the ground up with the framework. Be sure to take a look at Intercom's helpful JTBD resources. 

Om Podcasten

The Disruptive Voice explores the frameworks of Disruptive Innovation across a wide range of industries and circumstances. Guests include academics, researchers, and practitioners who have been taught and inspired by the late Clayton Christensen.