The Future of Professional Services, with Fiona Grandi
Professional services firms have undergone dramatic shifts in the last 10 years, and many are predicting complete disruption in the next 20. As automation, broader access to information and other trends converge, smart professional service firms are looking to aggressively transform themselves.
Perhaps one of the more ambitious firms in this regard is KPMG. My guest day is Fiona Grandi, National Managing Partner for Innovation & Enterprise Solutions at KPMG, and in this fascinating conversation we discuss how KPMG organizes itself internally to pursue innovation initiatives, how they embrace a bottoms-up approach to surfacing and executing on ideas, the impact things like automation will have on professional services in the future, and much more.
Full disclosure, KPMG has been a client of Digital Intent, and we’ve been able to see first-hand how Fiona’s team thinks about enabling consultants to use technology to deliver better work. After seeing our team interact with theirs, it was fun for me to hear directly from Fiona on the why behind what they do and where she sees them heading. It was a fascinating conversation and I think you’ll get a ton of practical value of out it.
For more ideas on how to disrupt your own organization visit us at www.digintent.com. And if you enjoy the episode please leave a review!