Blending Your eCommerce Approach to Optimise Shoppers’ lifetime Value with Valentin Radu, CEO & Founder at Omniconvert

In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Valentin Radu, CEO & Founder at Omniconvert. They discuss Valentin's journey from sales to eCom Ops and support, the blended-eCommerce approach to increase customer’s lifetime value, and fundamentals to optimise shopper experience.

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Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.