[Greatest Hits] Improve Customer Experience with Rishi Narayan of Underground Printing

Rishi Narayan jumps onto The eCom Ops Podcast to share where Underground Printing make most of their revenue, why he doesn't track eCom Vs retail sales and why cashflow is critically important.

Om Podcasten

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.