[Greatest Hits] Understanding The Significance Of Automation With Sean Kopen Of The Brick

Sean Kopen, eCommerce Manager at The Brick, jumped onto the eCom Ops Podcast to share the significance of automation in eCom, tips on customer handling and how to set up transparent procedures for customer satisfaction.

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Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.