The Power of Creating Personalised Experiences for eCom Customers with Mark Sandeno, Founder of Helpful Human and CEO of Experiences App

In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined in by Mark Sandeno, Founder of Helpful Human and the CEO of Experiences App. They discuss the power of creating personalised experiences for the eCom customers, strategies to provoke loyalty amongst shoppers and how to position your business as a premium brand in an online marketplace.

Om Podcasten

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.