311: Can Someone Else Do That?: Processes and Systems to Level Up Your Business
Are you winging it when it comes to processes and systems in your business? Today’s guest will help you stop before you spiral out of control. Joshua Uebergang is a master of processes and systems. He is the director of Digital Darts, a Shopify agency based in Australia, as well as a certified Shopify Marketing Expert. He is also a member of the Coalition. In this episode, we get an inside look into an ultra-organized mind. We talk hiring process, the importance of SOPs (and how to write them), iOS 14 mistakes and opportunities, and tools and resources to create your own processes and systems. Leave this episode with direct actions to get more organized and build a business structure so stable “a fool could run it.” Episode Highlights: 4:19 What Joshua is most interested in right now post-iOS 14 apocalypse 6:00 How Joshua got into eCommerce and the shift from Magento to Shopify 8:39 Key processes and systems that helped Digital Darts grow over the last 6 years 10:42 Why you need a step-by-step hiring process 12:01 The tools Joshua uses to manage processes 15:00 Defining the “why” in SOPs - not just the how 16:40 Comparing project management tools 17:45 How the Coalition helped Joshua level up in his business 22:17 Thinking about systems not only in business but also in your relationships 24:05 Common mistakes from the front lines of iOS 14 26:57 iOS 15 - how concerned should you really be? 39:18 Books that have helped Joshua on his journey 31:05 Is it easier to run a business with 8 people or 2 people? Links and Resources: Digital Darts @digital_darts on Twitter Digital Darts on Facebook Joshua Uebergang on LinkedIn Book: Traction by Gino Wickman Book: The Effective Executive by Peter Drucker Book: Simple Numbers, Straight Talk, Big Profits! by Greg Crabtree Asana Monday Airtable The Coalition @a_brawn on Twitter Review or subscribe on iTunes