334: Need an Operational Secret Weapon? Hire Virtual Assistants
“Systems run your business, people run your systems.” Learn how to grow your business and unlock hidden profit using virtual assistants. Barbara Turley is the founder of The Virtual Hub, an agency that pairs businesses with virtual assistants, and she's an expert at delegation. Barbara has paired over 500 virtual assistants with companies and her team is over 240+ in the Philippines. In this episode, she pulls back the curtain on how it's worked for her, and how it might work for you in your own business. This episode is very helpful if you are building a remote company, are thinking about using virtual assistants, or have tried and failed to use VA’s in the past. Episode Highlights: 8:38 How Barbara started her virtual assistants business 11:38 Roles for VAs that often get overlooked 13:10 Managing teams in different time zones 16:12 Where to start when hiring virtual assistants 19:20 Tools used to manage communication 20:32 The importance of having a process before hiring 22:07 Becoming a good delegator 26:55 Barbara’s team structure 27:19 Is there importance in connecting with a remote team in person? 28:46 Building culture for a remote virtual assistant team 31:40 How to not get burned from a VA experience 34:24 Paying virtual assistants and economic considerations 39:30 Where people get burned when building a company 42:34 Why you need an operating system 44:25 Hiring virtual assistants through word of mouth vs hiring process Resources: thevirtualhub.com The Brand Growth Membership @a_brawn on Twitter Review or subscribe on iTunes