Playing The Long Term Game In ECommerce By Delighting Your Customers | Valentin Radu & Yaron Been

Valentin Radu is the founder and CEO of Omniconvert, a SaaS company that is disrupting the eCommerce space on how brands should perceive growth (where the norm is 100% focus on acquisition and massive neglect on retention). Valeintin also founded the CVO Academy which teaches ecommerce store owners about Customer value optimization.   Our conversation was super interesting and insightful. We talked about: 1)Why you need to shift your focus from Customer acquisitions to Lifetime value optimation 2)How to use the Net promoter score in order to increase your profits 3)Zero party data and how it can help with personalization of your customers funnel 4)How Valentin increased the referral rate in one of his companies by surpsrsing his customers on their birthday  and much more...For more info: The CVO academy-https://academy.omniconvert.com/courses/cvo-course https://www.omniconvert.com/ https://www.linkedin.com/in/valentinradu/   **Check out the EcomXFactor Youtube Channel:https://tinyurl.com/EcomXFactor-YT Check out the EcomXFactor Facebook group:https://www.facebook.com/groups/EcomXFactor * If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes?It takes less than 60 seconds, and it really makes a difference

Om Podcasten

Welcome to the EcomXFactor Podcast! Wondering how you can build and scale your Ecommerce store? Want to learn updated Digital Marketing practices and hacks that Gurus don't share in their groups and Youtube Videos? Do you want to learn how to boost your productivity and efficiently run an online business? Then this is the show for you. We will share best practices and what is working these days for us and for our clients. We will explore different topics, such as: conversion rates optimization, Facebook Marketing, Google and Youtube Ads, Copywriting, Outsourcing, Delegating, Prioritizing, and many more. Our focus is on action items and practical stuff you can utilize and implement. You'll also hear from different guests who will talk about various topics on how to run a successful business. My name is Yaron Been and I want to help you become successful with your Ecommerce journey.