Michael Bungay Stanier: How to Work with (Almost) Anyone

Empathy is a superpower, yes, but what about those people you just truly believe are unbearable to work or talk with? I know someone is coming to mind for you. And how much more complicated does it get when you work for that someone, or they work for you?Today, I am delighted to share my conversation with leadership coach, speaker, and best-selling author Michael Bungay Stanier. Michael and I talked about the difference between leadership and coaching and the role empathy and curiosity play in those skills, why so many leaders misunderstand what coaching means, why rescuers create victims and the importance of learning how to listen. He shares the key to having Keystone Conversations to create a better working relationship. And he shares five questions that will help you build the best possible relationship with almost anyone - and why he says "almost!" Plus, we had a love fest for our mutual publisher, Page Two. Michael is a legend and as kind and generous as they come. Take a listen. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:There are six different leadership styles, and the greatest leaders know how to utilize each of them at the appropriate times. If you're a leader, your job is to help figure out what the right stuff is to work on, and then help get the best people to do their best work working on the stuff that matters.Rescuer behavior appears to be empathetic and kind, but it’s actually being nosy and it hurts more than it help others in adult-to-adult relationships. You are doing the work of leading when you’re doing the work of self-care and self-reflection. "I do believe…that every working relationship can be better. If you could make all of them 10-15% better, that would make a difference, because not just your success at work, but your happiness at work is dependent on the quality of your working relationships." —  Michael Bungay StanierEpisode References: The Empathy Edge podcast: Shasta Nelson: Why Successful Leaders Encourage Work FriendshipsAccountability and Empathy (Are Not Mutually Exclusive) by Ed BatistaPage Two PublishingBrand Story Breakthrough course to help you craft a clear, compelling brand story  - includes weekly office hours with Maria!About Michael Bungay Stanier:Michael Bungay Stanier is best known for The Coaching Habit, the best-selling coaching book of the century and recognized as a classic. His most recent book, How to Work with (Almost) Anyone, shows how to build the Best Possible Relationship with the key people at work. Michael was a Rhodes Scholar, and was recently awarded the coaching prize by Thinkers50, “the Oscars of Management.”Connect with Michael Bungay Stanier:  MBS.works: https://www.mbs.works/ X: https://www.twitter.com/mbs_works LinkedIn: https://www.linkedin.com/in/michaelbungaystanier Facebook: https://www.facebook.com/mbs_works-113849977032317 Instagram: https://www.instagram.com/mbs_works Book: How to Work with (Almost) Anyone: Five Questions for Building the Best Possible RelationshipsCheck out a FREE Video example of Michael’s Keystone Conversation at: https://bestpossiblerelationship.com/ Join the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaBook your free seat to Maria's masterclass here- https://bit.ly/4StepBrandStory

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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.